FRANCHISEE TRAINING PROGRAM CURRICULUM
| Day One - Chapter 1, 3, & 7 | Day Two - Chapter 4 & 5 |
| I. History of Carpet Dyeing & CYC | II. Public Relations |
| The Carpet Industry | CYC Competitive Edge |
| History of Carpet | Customer Psychology |
| Color Training & ColorSamples Software Program | Marketing: Targeting the Right Customers |
| Chemical and Dye Theory | Zone Strategy |
| Fiber Analysis and Tests | Residential Campaign |
| Competitor Methods | Commercial Campaign |
| CYC Method and Process | Advertising |
| Formulas and Chemicals | Image and Identity |
| Business Workshop | Advantages and Disadvantages |
| Management Skills | Tracking Advantage |
| Personell Profiles and Selecting Suppliers | Closing the Sale: Repeat and Referral Sales |
| Hiring and Training Staff | Customer Follow Up |
| Day Three - Chapter 2, 8, & 9 | Day Four - Chapter 6, 11 & Review |
| III. Estimating the Job | IV. Management Workshop |
| Commercial and Residential Carpet Differences | Critical Path Business Planning |
| Specific Carpet Problems | Inventory Control |
| Specific Carpet Solutions | Monthly Royalty Reports and Adjustment Reports |
| Carpet Cleaning Methods | The Franchisee Network |
| Selecting Referral Carpet Cleaners | Entrepreneurial Skills |
| Carpet Repair and Installation | Corporate Accounts and Specialty Projects |
| Selecting Carpet Repair Companies | Property Managers and Management Groups |
| Ancillary Products and Services | GSA, Insurance and Class A Facility Jobs |
| Financial Workshop Advanced | Dyeing Pattern Carpet |
| Managing & Eliminating Debt Service | Design Dyeing & Area Rugs |
| Bookkeeping and Accounting | Question and Answer Session |
| Capitol Planning Cycle | Evaluation and Examination |
| Crisis Management | Dye Technician Certification (Academic) |
| Day Five - Chapter 10 & Review | Day Six to Eight- Field Training |
| V. Review and Field Training | VI. Review and Field Training |
| Chemical and Dye MSDS | On-the-Job |
| Equipment: | Color Cleaning and Stubborn Stains |
| Introduction | Tinting and Color Restoration |
| Use and Care | Dyeing and Color Changes |
| Maintenance | Spot Dyeing and Oriental Rugs |
| Trouble Shooting | Dye Technician Certification (Field) |
| After Training : (Franchisee will complete the following) | INTERNET, COMPUTER & COMMUNICATIONS |
| Submit training manual & field training evaluation & suggestions | Telephone & Cell Phone |
| Submit on-the-job apprenticeship records | Email, Internet, Intranets & Website |
| R & D Comments & Suggestions (Product & Equipment) | Reports |
* Further franchisee Agendas will be reviewed at training. This agenda is
only intended to provide a sense of priorities to you. This agenda will not
obligate you or us to any promise of timely fulfillment of any item other
than as required by the Franchise Agreement. It is hoped that this agenda
will also encourage you to organize and to continue to plan ahead! Within the next six months to a year you will be nmonitored and scheduled, according to your progress, for your second training which is advanced instruction conducted to enable you to gain your Dye Master Certification.
Get Franchise Information at: Franchise Information: Color Your Carpet®
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